How
do I claim my $5 Free?
Once
you have downloaded the software and registered,
you can log into Ladies Bingo. Your account will
automatically be credited with $5 Free.
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Is
this a pay game or is this site just for fun?
You will receive $5 Free when you register, to try out
the software. You will then need to make a purchase
once you have used your free cards in order to continue
playing.
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How
much does it cost per card?
The card prices range 10c to $1.
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How
do I get started?
All you have to do is download the game software from
www.ladiesbingo.com and register
with us! It's that simple! If you are unsure how to
download - see the download
instructions. These are simple to follow instructions
for beginners. Make sure you fill in your correct details
when registering, so we know where to send your winnings!!!
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How
can I purchase credits?
We currently accept the following payment solutions:
Credit Card, Firepay, Neteller Click2Pay and direct
Wire Transfer.
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Is
it really safe to use a credit card on line?
Our servers are securely stored behind firewalls.
All credit card details are stored and encrypted with
128 Bit Encryption and remains confidential.
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What
is the minimum purchase I can make?
The minimum purchase at any time is only $20.
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When
will my purchase show in my account.
Your credits will show in your account directly
after purchase and you are able to play immediately.
Should you have any problems, please do not hesitate
to contact the host/hostess behind the information
counter.
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When
will my bonus credits show in my account?
Your purchase bonus as well
as table game bonuses, will show in your BB account
immediately. Should you have any problems, please
do not hesitate to contact live help.
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Why
can't I change my login name?
This is for your own protection. It prevents
outsides from changing your login name, and having
access to your account.
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What
is a VIP Wizard at Ladies Bingo?
This means you are a valued player at Ladies Bingo.
A VIP Wizard receives various perks, including 40%
back on ALL purchases. For more information, click
here.
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How
will I be informed about your amazing promotions and
prizes?
We notify all our players by email of such events.
We send newsletters to the e-mail address you have
given in your account information at our site. If
you want to receive the newsletters make sure you
have written a valid e-mail address.
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How
do I personalize my avatar?
Double Click on your avatar, or you can choose "Options"
and choose "My Personality". You can also
change your clothes by sliding the diamond shape (next
to your persona) up and down!
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How
do I find out which room my buddies are in?
Click "view" and then "visitors"
this will show you a list of all our guests and tell
you what room they are in! If you see your friends
and want to join them, just click on their name to
highlight it, and click "go to room" at
the bottom of the screen.
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How
do I change the number of Bingo cards I'm playing
with?
Click "options" and then "settings",
here you can change the number of bingo cards between
3 and 50. Remember you can choose up to 99 cards during
happy Hours. You can also click "Cards Played
up or down" in-between games to change the amount
of cards.
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I
don't like the numbers on my cards. Can I change them?
Yes you can, just click on the “change cards”
button between games – your cards will then
be changed.
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How
do I know I'm getting close to winning bingo?
We make that easy for you. Your cards will change
color as you get closer to the winning pattern.
When one of your cards is
• 3 calls away from a win, it will turn red,
• 2 calls away it will turn yellow,
• 1 call away, it will turn dark green,
• and when you have bingo, it will be purple!
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When
Chatting, I often use the same phrases! Do I need
to retype them each time?
No you don't! You can type in common phrases and use
a hotkey to get yourself communicating faster.
You do this by clicking "options" then "my
favorite sayings", once in here you type in as
many phrases as you like, one below the next, and
click ok.
To use them, click the down arrow to the right of
your talk text-typing box and they will appear, just
click on the line you want to use and press enter,
voila!
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Can
I have a private conversation with a buddy?
Yes. To chat to someone privately, all you need to
do is "double click" on their Avatar and
start typing! You will notice the word "chatting"
will be written on you, so other people can see you
are talking. This does not prevent you from seeing
the general conversation going on in the room.
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What
if I get disconnected during a game?
We have a great function in place called "Server
Plays On"
Should you get disconnected during a game the server
will automatically complete your game for you.
You will be credited automatically if Bingo is won
while you are gone!
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How
can I withdraw money from my account?
At the moment the minimum amount you can cash out
is $50
You will be refunded: To your Neteller/Firepay or
Click2Pay account.
- for more information, please see the banking
section!
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Can
you transfer the money directly to my credit card?
Unfortunately not, MasterCard & VISA have a policy
where they do not allow gaming winnings to be credited
back to the credit card. We therefore we recommend
Neteller accounts.
We only refunds to players with visa cards, outside
the USA, Canada and Australia.
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How
long does it take to receive my winnings?
NB: ALL CASH INS GO INTO A PENDING STATUS FOR 48 HOURS,
AFTER THE 48 HOURS HAVE LAPSED THE CASH IN IS
AVAILABLE FOR PROCESSING, AND THIS IS THE DATE AGAINST
WHICH THE CASH IN PROCESSING PERIOD IS MEASURED.
Neteller
cash-outs will show in your Neteller account within
3 working days or we will pay you an EXTRA 10%!
- Now that's putting our money where our mouth is!
All
monies paid into your Firepay account will take between
2 and 14 days to show on your statement.
We will process your money within 48hrs but the banks,
unfortunately, are not as fast as we are!
If
you purchased at the site using a VISA or MasterCard,
we recommend that you open a Neteller account.
In order to expedite cashins where purchases were
made using a credit card we will require verification
details to be emailed to secure@ladiesbingo.com
Wire
transfers take between 5-7 business days to reflect
(providing all details provided are correct and there
are no delays as a result of incorrect or insufficient
details).
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What
currencies do you accept?
All transactions are in USD.
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Are
my details safe?
All customer data will be treated confidential and
is for internal use only.
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When
will my credit card be charged?
Your credit card will be charged immediately after
purchase. After purchase you will receive an email
with the payment details. We recommend to print out
all transaction data, the rules of the game and the
payment methods and to keep them at an easily accessible
place.
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I've
still got a problem. What do I do?
If you still have a problem, please don't hesitate
to email us.
You will get a response within 24hours.
Click
here to email us
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Which
port is being used by Ladies Bingo?
Ladies Bingo's Port Number is 10067.
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What
is the Bingo Bonanza?
The Bingo Bonanza is a progressive jackpot that runs
across several
Leapfrog gaming sites. It is only applicable on specific
bonanza
patterns. Non purchasing players are not eligible
for this jackpot
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What
is a Progressive Jackpot?
A progressive jackpot runs across several Leapfrog
gaming sites. It is applicable to the specificslot
game that you are playing (e.g. fruit frenzy, super
sevens,pyramids of cash and slots of bingo). Non purchasing
players are not eligible for this jackpot
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