General Rules
-To participate in a game at Ladies Bingo the player must be at least 18 years of age.
- Strictly one (1) account per household. If management discovers duplicate accounts for the same person, the less active account will be closed and any payouts requested from duplicate accounts will be considered void.
- If there is more than one winner in a bingo game, then the prize and or jackpot will be shared equally between all winners.


Bonuses
- All deposit bonuses will be credited immediately to your Bingo Bonus account. Please allow 24 hours for all other bonuses to show
-Players that have not made a first deposit of at least $20 are only eligible for game prizes, which will be credited to your Bingo Bonus account. Once you have made your first deposit, all future game prizes won will be credited to your "real" cash account and you will become eligible to win jackpots and bonuses. The jackpot amount won will be added back into the Progressive Jackpot.
Please Note: Bonus money will be forfeited if an account has been inactive for more than 6 months.


Bingo Bonus Rules
- Real money balance will always be wagered first.
- Bonus money cannot be withdrawn.
- Bonus money can only be used for purchasing bingo cards. Bonus money cannot be used to play games such as slots.
For further information please click here to go to our Bingo Bonus Information and Rules


Cash Out Rules
You may request a cash-in only one time during a 24-hour period.
(Please allow up to 72 hours for your cash-in to reflect in your NETeller account)

If you request a cash-in and your last purchase has been wagered three (3) times on bingo, your full cash-in will be processed.

Should you want to cash-in your real money without meeting the wagering requirements, you would have to forfeit ALL Bingo Bonuses that you have accumulated.

You can now choose to reverse a cash-in. Money can be reversed within a 48-hour period only. You can reverse the money if you click on Bank and then on the REVERSE button. If you lost Bingo Bonuses on your cash-in, they will be returned to your account upon reversal of the cash-in.

Players will not earn Bingo Bonuses on a purchase unless both the Real Account balance and Bingo Bonus balance are less than $5. For example, if there is a balance in the Real Account of more that $5, and a purchase is made, no Bingo

Bonus will be credited in respect of that purchase.
If you have a pending cash-in and wish to deposit, you will not earn a bonus on your next purchase until your cash-in has been processed - which is 48 hours.

Upon cash-in all funds will be refunded via NETeller/Firepay /Click2Pay. Visa regulations prohibit online gaming refunds back to credit cards in USA, Canada or Australia. (Visa Cards in other countries can still be refunded to if permitted by the bank)

Please note that for the protection of the cardholder, cash-ins from players who have used a MasterCard or Visa to deposit will be required to forward certain documentation to the cash-in department prior to their cash-in being processed.
All cash-ins will only be processed after a 48-hour pending period has lapsed.
(You will be able to reverse cash-ins during the first 48 hrs only).
Minimum cash-in is $50.
Due to the high banking costs of processing cash-ins, we limit the amount of cash-ins to 2 per 7 day period.
Please refer to the “MY ACCOUNT” page for any wagering information by clicking View/MyAccount in the game software. Also note that the cash view will only reflect wagering for the last 14 days and might not always correspond with the information displayed in the wagering section of "my account”. If you require any information regarding wagering requirements please do not hesitate to contact us at
support@ladiesbingo.com.

* Please note:
This policy will not restrict any player from withdrawing legitimate winnings or deposits. It will simply ensure that Bingo Bonus abusers will not be allowed to abuse the rights and privileges associated with our policy to the detriment of the vast majority of honest players that we have at Ladies Bingo.

MasterCard & VISA have a policy where they do not allow funds to be credited back to the credit card. Therefore upon cash-in we credit your account via Neteller/Firepay/Click2Pay. We recommend that you open a Neteller/Click2Pay/Firepay account at purchasing stage to prevent unnecessary delays when cash-ins are made.

**In order to expedite cash-ins where purchases were made using a credit card we will require the following verification details to be emailed to secure@ladiesbingo.com
- A copy of your identity document or drivers license
- As well as a credit card statement or Utility Bill that reflects your registered billing address and deposits at Ladies Bingo. Please blacken the first 12 numbers of your credit card number.
We do realize that this may be inconvenient, and really appreciate you going to the time and trouble. For further information regarding this procedure please contact us at secure@ladiesbingo.com.

Security
Our gaming software uses secure server technology. All transactions made are protected using the same technology as online banking. For increased security, your password should be at least 8 – 10 characters, with a combination of upper and lower case letters, numbers and shift number keys. Use a unique password that is not the same as any of your other passwords. If you forget your password, it can be retrieved automatically via the password retrieval system on the login page. Ladies Bingo accepts no responsibility for any fraud resulting from the unauthorized use of account numbers and passwords.

Personal Information
Personal information may be required in order to receive promotional offers and newsletters. This information is completely voluntary and an unsubscribe option is available to you. No personal information acquired will be shared with any other organization.

Chat Room Bonuses
Bonuses that you earn in the Chat Room will be paid into your Bingo Bonus Balance. You can only qualify for Chat Bonuses if you are playing in the current bingo game and you are actively in chat. Players, who have not yet purchased, will not be entitled to receive Chat Bonuses.

Chat Conduct
Ladies Bingo provides you with the ultimate chat environment for your enjoyment so you can meet other bingo players, have a good time and feel at home. We have therefore developed some Chat Room rules so you can feel secure while you chat.

Please let us know if anyone has been offensive to you in any way, so we can deal with them immediately. You can do this by copying the offensive message in an email and sending it to us at - talk@ladiesbingo.com and we'll deal with it as a matter of urgency.

Chat Room Conduct
- No offensive, indecent or abusive language
- No complaining. Please send all complaints to complain@ladiesbingo.com
- No harassment of other bingo players
- No exchanging of account information or status
- No mentioning, discussing or promoting of any other online bingo site.
- Respect the CM and CL’s and their authority at all times.


Invite a Friend
- Your friend must use the same email address with us when registering (or we cannot track them)
- Your friend’s first deposit must be at least $20.
- The referring player will not qualify for the $20 FREE bonus if the invited friend has already downloaded at any affiliated sites.

Other
- Management's decision is final.
- Right of Admission Reserved. Management reserves the right to refuse or close any account at their sole discretion.
- Monthly Competitions: In the event of a tie, the player that reached the position the earliest will be deemed winner.
- All rules and regulations contained herein are subject to change without prior notice.
- Transfers between players: From time to time we may permit nominal transfers between players. When funds are transferred from one player to another, the recipient of the transfer will ALWAYS receive the funds as BINGO BONUS MONEY, meaning the funds cannot be cashed out. Ladies Bingo reserves the right to restrict the amount and frequency of any player transfer requests.
- All orders will be effected immediately
- Bingo Bonanza: This is a progressive jackpot that runs across several Leapfrog gaming sites. It is only applicable on specific bonanza patterns. Non purchasing players are not eligible for this jackpot.
- Slots Progressive Jackpots: This is a progressive jackpot that runs across several Leapfrog gaming sites. It is applicable to the specific slot game that you are playing (e.g. fruit frenzy, super sevens,pyramids of cash and slots of bingo). Non purchasing players are not eligible for this jackpot.

Please note:
- In some countries gaming is forbidden. Please check with the jurisdictions in your country if online gambling is allowed. Furthermore, all taxes, duties and fees applicable in connection with any prize or prizes awarded to a member are their sole responsibility.
- We recommend to print out all transaction data, the rules of the game and the payment methods and to keep them at an easily accessible place.
- We are licensed and operate under the laws and regulations of Netherlands Antilles.
- This site is operated by Greyline Trading Ltd., Evripidiou 28, 6036 LARNACA, Cyprus.
- Online Gambling is only permitted for adults
 


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